Terms & Condition

Welcome to AL SANA. By accessing or purchasing from our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. General

  • This website is owned and operated by YAL SANA.
  • By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.
  • We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.

2. Products & Services

  • We specialize in perfumes and related products.
  • Product descriptions, images, and details are provided for your reference. However, slight variations in color, design, or packaging may occur.
  • All products are intended for personal use only. Reselling without permission is not allowed.

3. Pricing & Payment

  • All prices listed on our website are in INR and inclusive/exclusive of taxes as applicable.
  • We reserve the right to change prices at any time without notice.
  • Payments must be made through the available payment gateways (UPI, cards, wallets, etc.) on our website.

4. Orders & Shipping

  • Order confirmation will be sent via email/WhatsApp upon successful payment.
  • Delivery timelines are estimates and may vary due to courier or unforeseen delays.
  • We are not responsible for delays caused by third-party logistics partners.

5. Cancellations, Returns & Refunds

  • Orders can be cancelled within 12 hours if not shipped.
  • Returns are only accepted for damaged, defective, or incorrect items (see full Return & Refund Policy).
  • Refunds will be processed within 7–10 business days after approval.

6. Limitation of Liability

  • We are not liable for any allergic reactions, misuse, or damages caused by improper handling of perfumes.
  • Customers are advised to check ingredient details before use.
  • Our liability is limited to the value of the product purchased.

7. Privacy & Security

  • Your personal details (name, contact, address, payment info) are used only for order processing and will not be shared with third parties without consent.
  • For more, refer to our Privacy Policy.

8. Governing Law

These Terms & Conditions are governed by the laws of India (or your business country).

Any disputes shall be subject to the jurisdiction of courts in [your city/state].

✅ By using this website, you acknowledge that you have read, understood, and agree to these Terms & Conditions.